To place your order by phone call us at:
- North America (toll free): 1 866-237-9608
- International calls: 1 445-3505
To Reach Customer Service directly about your existing order or with general questions about MendMeShop Therapeutic Ultrasound:
- Call: 1 705 444-5659
- Email: Service@AidMySciatica.com
Return Policy
All MendMeShop products come with a 60 Day Money Back Guarantee from date of purchase and a 1 year warranty. If you are not satisfied with your purchase, simply return the item in good condition within 60 days. Please include original receipt for a full refund (less shipping/ handling). For overseas orders, this guarantee is extended to 75 days as shipping time can be longer.
- Please call us before returning your MendMeShop products. We like to know your unit is coming back. North America (toll free): 1 866 237-9608 or International calls: 1 705 444-5659 for more information.
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
* Sending from the USA use the UNITED STATES POSTAL SERVICE
DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
- You may wish to insure your shipment when mailing it. (We do!)
- On the shipping label Please mark clearly Return For Refund
- Please include the name and original shipping address inside the box (sending your receipt is helpful)
- We will refund the purchase amount of the ultrasound unit when we receive the complete unit back - no questions asked
- We will also refund the purchase amount of all unopened ultrasound gels as well.
- We are not responsible for covering the cost of return shipping.
To Return a Unit For Repair or Replacement
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
* Sending from the USA use the UNITED STATES POSTAL SERVICE
DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
- Please mark the box clearly as Return For Repair
- Please include the name and original shipping address inside the box and your telephone number
- If you can't be without your unit during the exchange period, please call customer service replacement at 705-445-3505. We can bill a nominal amount to your credit card, ship a new one immediately and refund the charge when the defective unit is returned.
AidMySciatica, and MendMeShop are committed to the helping of people who suffer from physical injuries and painful chronic conditions.
AidMySciatica.com is the online marketing for therapeutic products for physical injuries and related ailments. Our purpose is to direct market only the best therapeutic products available to end users internationally through the internet. We serve as a single point of contact for people who seek addtional information about the products. This ensures proper information is provided regarding your particular medical conditions. We also maintain and develop other sites with information regarding the application of these and other therapeutic products for people who suffer from back pain, ligament injuries, tendonitis and other conditions. AidMyPain.com is owned by IN.GENU design group located at 637 Hurontario Street, Collingwood, Ontario, Canada, L9Y 2N6
The Store at AidMySciatica.com will ensure that all transactions are secure3ly handled. We ensure that your order is handled secure3ly, filled properly and delivered promptly.
We believe so strongly in the value of our product that we offer a no hassle 100% money-back guarantee on every purchase. If you are not completely satisfied with your AidMySciatica.com products ship them back to us and we will refund the full purchase price.
All comments and feedback regarding this product are welcome. Please contact us through the appropriate channel listed posted above.
